![]() ![]() If we have had to substitute any items with a frozen alternative, we will include a note informing you of which items this has affected. The fish is surrounded with chilled gel-packs to keep it cool and in perfect condition. Once your fish has been packaged to keep it in prime condition we place it into a lined insulated cardboard box. All your fish will be vacuum-packed or sealed in trays, all labeled with use by dates (normally 4 days) and suggested frozen shelf life (around 6 months). Your seafood is bagged and ready to cook on delivery. How is the seafood packaged for delivery? If you need your seafood before Noon, then this can be selected during the checkout process for an additional charge. These slots may be subject to limited availability. Yes, and it's FREE on orders over £45, as long as your order is placed before MIDDAY on Friday. We cannot accept responsibility for deliveries that have not been signed for, or for orders that have to be re-delivered. These also give you an opportunity to choose for your delivery to be put in a "safe place", or delivered to a neighbour if you are not available. If you are not going to be at home to receive your delivery, please leave special delivery instructions for the delivery driver by inputting your requirements in the "Delivery Instruction" box during the checkout process.ĭPD will also send you SMS and Email messages confirming your tracking details and expected delivery times. If you are not happy to accept a late delivery please cancel your order BEFORE we dispatch it by calling us on 01726 862489. As explained above, the freshness of the seafood will not be affected. If your seafood is for a special occasion, we highly-recommend requesting delivery for the day before - just in case there are any courier issues. The maximum amount of time an order would be delayed is 24 hours. We cannot provide refunds or replacements for delayed deliveries unless the quality of the product has been compromised. This means that on the rare occasions a delivery is delayed the contents would still be protected. However, we cannot guarantee this delivery date as this is reliant on the courier.ĩ9.8% of our deliveries make it on time, however there are very rare occasions where your order might arrive the following day.Īll our seafood is packed to stay fresh and cold in transit for up to 72 hours. Very delivery important information to be aware of ![]() We are partnered with DPD for your deliveries and your delivery should take place between 0800 - 2000hrs. Some Scottish postcodes are subject to a two day delivery service. Fresh seafood ordered by MIDDAY can be delivered to your door next day - home delivery within 24 hours across the UK. Our courier operates overnight for your next day delivery. Please note that during busy periods or calendar events, we reserve the right to close our delivery slots early. You can order by MIDDAY Monday - Friday for next day delivery. ![]() I would like my order tomorrow - what is the deadline for ordering? ![]()
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